WHAT PAPER ARE PICTURES PRINTED ON?
Pictures are printed on Canson Infinity RAG Photographique (310 g/sm), a 100% museum grade white fine-art photo paper. The exceptional smooth white tone is achieved during manufacturing by introducing natural minerals to the process. RAG Photographique offers a unique extra smooth surface. It also provides one of the highest achievable Dmax currently available on the market.
ARE PRINTS SOLD WITH A FRAME?
No, but it is possible to ask for a frame or special support on request.
HOW LONG DOES IT TAKE TO PRINT A PICTURE?
When you place your order, we immediately contact our studio to get the print as soon as possible. It usually takes 1-2 days from the order. If it takes a lil' more, we will immediately inform you.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide with UPS. The shipping fees for Europe and USA are:
HOW LONG DOES IT TAKE TO GET MY PRINT?
You will get the print within a week from the shipment of the parcel. If there are any delays, we will immediately inform you.
WHEN PLACING AN ORDER I GET THE FOLLOWING MESSAGE: "THE ITEM DOESN'T SHIP TO THIS COUNTRY". WHAT DOES IT MEAN?
Don't worry, we are upgrading the shop with shipping countries. If you get this message, please send us an e-mail to [email protected]: we will immediately sort the issue out.
ARE THERE ANY OTHER TAXES I HAVE TO PAY WHEN I GET MY PARCEL?
If you live outside the EU, you may pay additional fees. The customer is responsible for all applicable taxes that may be applied to products shipped internationally.
WHAT IS THE PAYMENT METHOD YOU ACCEPT?
We accept PayPal.
ANY OTHER QUESTIONS?
For any other question or technical problem you experience on our e-commerce site, please send an e-mail to [email protected]: we will immediately get back to you.